Delivery and collection
Configure delivery and collection around how you actually operate.
Set service types, postcode delivery zones, minimum spends, fees, lead times, order slots and future ordering from the merchant platform.
What Pulse connects
Everything needed to move a direct order through the business.
Built for delivery and collection businesses that want fewer disconnected tools and a clearer order journey.
Postcode-prefix delivery zones
Zone-specific fees and minimum orders
Collection and delivery lead times
Scheduled order slots and capacity
Customer instructions and preparation timing
From customer to kitchen
The same order stays connected.
Customers order through the merchant storefront. The restaurant receives the order, manages preparation, handles customer changes and sees the financial result without rebuilding the order in another system.
- Merchant-controlled menu, options and availability
- Immediate and scheduled ordering
- Clear kitchen progression and alerts
- Customer tracking and order-linked communication
- Order, fee, payout and reporting visibility
1Customer ordersDelivery, collection or a scheduled slot.
2Merchant receives itAccept, manage and resolve exceptions.
3Kitchen prepares itTimers, alerts, printing and status progression.
4Customer stays informedTracking, messages and decisions stay with the order.
Questions
Frequently asked questions
Can delivery fees vary by area?
Yes. Merchants can create postcode-prefix delivery zones with their own fee and minimum-order rules.
Can I set different collection and delivery lead times?
Yes. Pulse has separate collection and delivery timing controls.
Can customers order while the business is closed?
When scheduled ordering is available, customers can browse and place an order for an available future slot even when ASAP ordering is unavailable.
Ready when you are
Build your direct ordering channel with Pulse.
Choose a plan, pay securely upfront and continue into guided merchant setup.