Direct online ordering
An online ordering system built around your business.
Give customers a direct place to order while your team manages menus, orders, kitchen workflow, customer changes, payments and reporting from Pulse.
What Pulse connects
Everything needed to move a direct order through the business.
Built for restaurants and takeaways that want fewer disconnected tools and a clearer order journey.
Delivery, collection and scheduled ordering
Live order management and kitchen workflow
Customer messaging, amendments and refunds
Card and optional cash ordering
Reporting, balances and payout visibility
From customer to kitchen
The same order stays connected.
Customers order through the merchant storefront. The restaurant receives the order, manages preparation, handles customer changes and sees the financial result without rebuilding the order in another system.
- Merchant-controlled menu, options and availability
- Immediate and scheduled ordering
- Clear kitchen progression and alerts
- Customer tracking and order-linked communication
- Order, fee, payout and reporting visibility
1Customer ordersDelivery, collection or a scheduled slot.
2Merchant receives itAccept, manage and resolve exceptions.
3Kitchen prepares itTimers, alerts, printing and status progression.
4Customer stays informedTracking, messages and decisions stay with the order.
Questions
Frequently asked questions
Who is Pulse Ordering for?
Pulse is designed for independent restaurants, takeaways, cafés, dessert shops and other food businesses that want a direct online ordering channel.
Can customers order for delivery and collection?
Yes. Businesses can configure delivery and collection, delivery zones, minimum orders, fees, lead times and scheduled ordering.
Do I manage the menu myself?
Yes. Merchants control categories, products, prices, availability, options, variations and stock from the Pulse merchant platform.
Ready when you are
Build your direct ordering channel with Pulse.
Choose a plan, pay securely upfront and continue into guided merchant setup.