Own the direct channel
Give customers a direct way to order from you.
Pulse gives food businesses a branded storefront and the operational tools behind it, so direct orders can flow from customer checkout into the merchant and kitchen workflow.
What Pulse connects
Everything needed to move a direct order through the business.
Built for independent food businesses that want fewer disconnected tools and a clearer order journey.
Merchant-controlled menu and availability
Direct customer accounts and order history
Promotions and upsells
Kitchen and order workflow
Customer communication and tracking
From customer to kitchen
The same order stays connected.
Customers order through the merchant storefront. The restaurant receives the order, manages preparation, handles customer changes and sees the financial result without rebuilding the order in another system.
- Merchant-controlled menu, options and availability
- Immediate and scheduled ordering
- Clear kitchen progression and alerts
- Customer tracking and order-linked communication
- Order, fee, payout and reporting visibility
1Customer ordersDelivery, collection or a scheduled slot.
2Merchant receives itAccept, manage and resolve exceptions.
3Kitchen prepares itTimers, alerts, printing and status progression.
4Customer stays informedTracking, messages and decisions stay with the order.
Questions
Frequently asked questions
Is Pulse a marketplace?
No. Pulse is designed as a direct ordering and management platform for individual merchants rather than a consumer marketplace of competing restaurants.
Who owns the customer relationship?
The merchant operates the storefront and sees the customer/order information needed to fulfil and manage those direct orders, subject to applicable privacy requirements.
Can I use my own branding?
Pulse supports merchant storefront branding controls, with branding options depending on the chosen plan.
Ready when you are
Build your direct ordering channel with Pulse.
Choose a plan, pay securely upfront and continue into guided merchant setup.